How to Reset a Dodge Charger Radio or Uconnect System
Glitches in the Dodge Charger radio-frozen screens, audio dropouts, Bluetooth pairing failures-usually trace back to software or power interruptions. Instead of disconnecting the battery and risking module relearns, follow the proper reset workflow, rule out hardware faults, and confirm the system indexes media correctly afterward.
- Model coverage: 2006-2024 Chargers with Uconnect 4/5, 8.4-inch touchscreen, Alpine/Harman upgrades, or base audio decks.
- Tools: Soft stylus or paperclip (for hidden reset button), trim tool, scan tool capable of reading radio codes, USB drive with updated Uconnect software if available.
- Before you begin: Note radio presets, paired devices, equalizer settings, and navigation favorites; some resets erase user data.
Common Charger Infotainment Issues
| Symptom | Probable Cause | Quick Check | Fix Notes |
|---|---|---|---|
| Touchscreen frozen on logo | Software crash, corrupt cache | Perform soft reset (hold volume + tune knobs) and verify system boots to home screen. | If crash repeats, install latest Uconnect update or flash via dealer. |
| No audio output | Amp sleep state, blown fuse, faded balance settings | Check radio fuse (F36), confirm fader/balance centered, and reboot radio. | Persistent silence may indicate amplifier wake line or CAN fault-scan for B-codes. |
| Bluetooth pairing fails | Full device list, corrupted profile | Delete paired phones, reboot radio, and perform new pairing while vehicle in ACC. | Update phone OS and Uconnect; some early builds need software patch. |
| Backup camera black screen | Loose trunk harness, software lag | Inspect camera connector, perform soft reset, review for DTCs with scan tool. | If DTCs exist (e.g., B15A5), follow factory diagnostic tree before replacing camera. |
| Audio pops after start | Low battery voltage, amplifier relay chatter | Check battery health and IBS data, verify alternator output. | Register new battery if recently replaced; update amp firmware if bulletin applies. |
Soft Reset Sequence (Uconnect 4/5)
- Switch ignition to RUN or press the start button without depressing the brake (systems powered, engine off).
- Press and hold the volume and tune/browse knobs simultaneously for about 15 seconds until the screen goes dark.
- Release both knobs; the Dodge splash screen will reappear in roughly 30 seconds.
- Allow the system to fully boot, then test radio, navigation, and phone functions.
Hard Reset / Factory Restore
- With the system on, press Settings > System Information > Reset (menu wording varies by software version).
- Select Restore Settings to reset personalizations, or Factory Reset to erase paired devices, navigation data, and customization.
- Confirm the reset; the system will power cycle. Do not switch the ignition off during the process.
- After the reboot, reconfigure language, units, radio presets, and pairing preferences.
Hidden Reset Button (Earlier Models)
- Some 2011-2014 units include a pinhole reset near the CD slot or bottom bezel. Insert a paperclip for 3-5 seconds to force a restart.
- Verify that the reset does not reoccur on every ignition cycle; if it does, update the radio firmware or inspect the power/ground circuit.
After the Reset
- Re-pair phones and grant contacts/text permissions to restore hands-free features.
- Confirm navigation maps load and that GPS signal lock occurs within 2 minutes; if not, inspect the roof antenna or coax connections.
- Re-enable performance pages, SRT drive modes, or heated seat shortcuts as needed.
- Scan the vehicle with a professional tool; clear any Uconnect-related B-codes that set during the reset procedure.
Preventive Steps
- Keep battery voltage healthy; infotainment modules are sensitive to low voltage during start-stop events.
- Install Uconnect software updates provided via FCA/Stellantis support or dealer bulletins.
- Avoid unsupported USB hubs or aftermarket harnesses that overload the media module.
- Back up navigation favorites and address book entries regularly.
Frequently Asked Questions
Will disconnecting the battery reset the radio?
Yes, but it also erases window, throttle, and transmission adaptations. Use battery pulls only when addressing power distribution repairs; leverage the built-in reset procedures for infotainment issues.
Do I need a security code after a reset?
Most modern Chargers store the radio authentication in the body control module. If the system requests a code, retrieve it through the dealer portal or a scan tool capable of reading the anti-theft PIN.
Why does the screen keep freezing?
Persistent freezes usually point to outdated software or corrupted cached data. Install the latest Uconnect update and verify the USB drive you use for media is formatted FAT32 with healthy files.
Chasing a check engine light too? Review the Charger MIL guide and the Dodge reset workflow to keep powertrain diagnostics on track.
When to See a Professional
If resets fail or Uconnect reboots every drive, schedule service. Dealers can flash updated firmware, test the radio’s CAN communication, and replace faulty touchscreens or amplifiers while maintaining the vehicle’s anti-theft pairing.
Great Post!
Very clear Thanks!